How we protect and respect your digital ecosystem
Last Updated: November 1, 2025
At Xythovord, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By using our website or providing us with your information, you consent to the practices described in this privacy policy.
We collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
When you visit our website, we automatically collect certain information about your device and usage. This may include:
We use the information we collect for various purposes, including to:
We may share your personal information with the following categories of third parties:
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
If Xythovord is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may share your personal information with third parties when we have your explicit consent to do so.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:
We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Under the Privacy Act 2020 (New Zealand) and other applicable data protection laws, you have certain rights regarding your personal information:
You have the right to access, update, or correct the personal information we hold about you. You can update many types of personal information directly through your account settings. For information that you cannot access directly, please contact us using the details provided below.
You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format, and to transmit this information to another data controller.
You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, or when there is no legal or legitimate reason for us to continue processing it.
You have the right to object to the processing of your personal information for direct marketing purposes or when the processing is based on our legitimate interests.
You can opt out of receiving marketing communications from us at any time by:
Please note that even if you opt out of marketing communications, we may still send you non-promotional messages relating to your account or transactions.
We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. For more information about the types of cookies we use, their purpose, and how you can control them, please see our Cookies Policy.
Our website is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our servers.
We are based in New Zealand, and your information may be processed in countries where you live, where we are based, or where our service providers operate. These countries may have data protection laws that are different from the laws of your country.
When we transfer personal information to countries outside New Zealand, we use appropriate safeguards to ensure that your information is protected in accordance with this privacy policy and applicable data protection laws. These safeguards may include:
Our website may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these third-party sites.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.
We encourage you to review this privacy policy periodically for any changes. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: info@xythovord.world
Phone: +64 3 477 9200
Address: 27 Princes St, Dunedin 9016, New Zealand
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner (New Zealand) or another relevant supervisory authority.